The Fine Print, Translated

We believe in clear expectations, not legal mazes. Here is the straightforward framework we use to protect your business and ensure our partnership drives real results.

Close-up of a handshake between partners in a cafe setting.

Last Updated: JANUARY 9, 2026

Innovation requires trust, and trust requires transparency. We are not interested in trapping you in legal mazes. We are interested in building a partnership that grows your business.

01The Plain English Summary

We value your time. If you do not read the full document immediately, here are the core principles:

  • We act as your Fractional Tech Team, not just a vendor.
  • We operate on a 'Hybrid Performance' model.
  • You own your customer data.
  • Partnership is a two-way street.
02The Systems We Build

Unlike traditional agencies that sell hours, IDK Solutions provides Productized Growth Packs.

Scope of Work: Your specific deliverables are defined in your Proposal. Any work outside scope will be quoted separately.

03Payment & Performance

We utilize a Hybrid Performance Model to lower your upfront risk.

  • The Cost-Recovery Retainer: A monthly base fee covering hard costs.
  • Performance Tiers: Bonuses triggered when we hit agreed-upon KPIs.
  • Subscription Continuity: Minimum 12-month commitment.
04The 'Active Partner' Clause

We can build the engine, but you have to drive the car.

The "Kill Switch" Protocol: If a client fails to uphold their end, we may revert to Standard Market-Rate Retainer.

05Ownership & Safety
  • You own your Brand Identity, Customer Data, and Content.
  • IDK Solutions retains ownership of code libraries until contract fulfillment.
  • Upon completion of 12-month term, full license rights transfer to you.
06Digital Reality

IDK Solutions cannot be held liable for damages caused by third-party platform outages, cyber-attacks, or algorithm changes. We promise to act as your shield.